How Notifications Appear

When something important happens on your projects — a collaborator joins, a deadline approaches, or a support request gets answered — you’ll see it right here. The notification system keeps you in the loop without needing to constantly check every track manually.

Accessing Your Notifications

Look for the bell icon in the app’s header bar. When you have unread notifications, a small red badge with a number appears on top of the bell, showing exactly how many new items you have waiting.

Click the bell icon to open the notification panel. The panel drops down directly below the bell and shows your most recent notifications — up to 20 at a time, spanning the past week.

Click anywhere outside the panel to close it. This keeps the interface clean when you’re done reviewing your updates.

Notification Panel Layout

The notification panel has a simple, organized structure designed for quick scanning.

The header bar contains the word “Activity” on the left and a checkmark button on the right. That checkmark button lets you mark all your notifications as read in one click — handy when you’re catching up after some time away.

Below the header sits the notification list. Each notification displays:

An icon — visually indicates the notification type (deadline, workflow, collaboration, and so on)
A title — describes what happened in plain language
A message — provides context or additional details
A timestamp — shows how long ago the notification was created (e.g., “5m ago”, “2h ago”, “3d ago”)
A dismiss button — the small X in the corner lets you remove individual notifications

Unread notifications have a highlighted background, making them easy to spot at a glance.

Notification Types

Different events trigger different notification types. Here’s what you might see:

Deadline Reminders

Clock icon — appears in blue or amber depending on urgency. These fire when a track’s due date is approaching or has passed. You’ll see the track name and how much time remains or how overdue it is.

Workflow Updates

Checkmark icon — appears in green. These notify you when a track moves from one stage to another, such as when a collaborator marks a track as “Ready to Post” or when you change a track’s stage yourself.

Collaboration Notifications

Speech bubble icon — appears in purple. These cover anything related to sharing and collaboration: someone accepting your invite, a collaborator leaving a comment, or a new collaborator requesting access.

Reminders

Clock icon — appears in blue. These are timed prompts for follow-up actions, such as checking back on a track or completing a step in your workflow.

System Alerts

Info icon — appears in various colors based on severity. These cover important account-level updates, service announcements, or changes to your connected storage (like Dropbox connection status).

Taking Action on Notifications

Most notifications are clickable. Clicking a notification marks it as read and takes you directly to the relevant track in your grid view. This makes it easy to jump straight from “someone commented on this track” to reading and responding to that comment.

Collaboration Invites

When someone sends you a collaboration invite, the notification includes an Accept Invite button. Click it to grant the collaborator access to your track. The notification then clears automatically.

Support Ticket Feedback

After submitting a support request, you may receive feedback notifications with three quick-response buttons:

Fixed — confirms the issue was resolved
Not Fixed — indicates you still need help
Fix not needed — dismisses the ticket gracefully

Your response helps the team improve support for everyone.

Managing Your Notifications

Dismissing Individual Notifications

Click the small X on any notification to remove it from the panel. This hides it from view but doesn’t delete any underlying data — the event still happened, you’re just clearing it from your feed.

Marking All as Read

Click the checkmark button in the panel header to mark every notification in the list as read. The badge on the bell icon will clear, giving you a fresh start.

Automatic Cleanup

Notifications older than a week are automatically removed from the panel. This keeps your view focused on recent activity without manual maintenance.

Tips

Check your notifications daily — even a quick glance helps you stay aware of project changes and collaborator activity.
Act on collaboration invites promptly — accepting invites quickly ensures your collaborators can access the files they need without delay.
Use feedback buttons on support tickets — your response helps the support team prioritize and improve the service.
Dismiss old notifications — keeping the panel clean makes it easier to spot new, actionable items when they arrive.
Click through to tracks — notifications are a shortcut. Use them to jump directly to the relevant work instead of manually searching your grid.

The Activity Feed — Explore the full activity log for all project events
Smart Notifications — Learn how the system decides which notifications to send
Notification Settings — Customize which notifications you receive
Daily Workflow — Build a routine that incorporates notification management